FAQ - Bespoke

General questions

What are your standard terms of payment?

We require a 50% deposit on taking an order for a bespoke suit or garment. The balance is due on delivery of the finished item.

How long will it take to have my suit or garment made?

It is advisable to allow eight to twelve weeks.

What do your prices start at for a bespoke suit?

Our prices start at £4,425 inclusive of VAT for a two piece, £4,925 inclusive of VAT for a three piece and £1,500 inclusive of VAT for an extra pair of trousers. Please note that we advise our non-UK resident customers to consult their local tax and customs authorities regarding VAT pay­ments and import duties.

What is your house style?

We are known for our Modern Classic tailoring: elegant suits with waisted jackets and deep side vents for a strikingly slim silhouette. But with our bespoke service we like to involve you in the conception and design process as much as possible so the end result is exactly what you want.

What is the process?

During your first visit you will meet our customer adviser who will help you select your cloth and trimmings and discuss the style of suit or garment that you would like. You will then be introduced to our head cutter who will take your measurements, further discuss your requirements, advise on the fine detail and give you an approximate date for your first fitting.

How many times will I need to visit you to have my suit made?

If you’re a new customer you will need to return to see us a minimum of two times for fittings. We don’t generally need to undertake more than three fittings, and if you’re a customer who we have previously made suits for we often require just the one.

Do you hold some examples of your tailoring that I can try and look at before I order?

We have a number of examples of our tailoring at our Bespoke store that you are very welcome to try on and inspect.

How many cloths do you hold that I can choose from?

We have samples of over 15,000 fine quality cloths of every style and weight.

Do I need to make an appointment?

It is highly advisable to make an appointment, but we will always do our best to accommodate you if you drop by without one. You can book your own appointment here, or make one by telephoning us on +44 (020) 7287 9645 or by emailing our Bespoke manager Kevin Medley at kevin@richard-james.com.

What are your opening hours?

The Bespoke store, which is located at 19 Clifford Street, London W1S 3RH, is open from 10am until 6pm on Monday to Saturday.